Customer Service
support@jupdec.com
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Free standard shipping on all orders
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Great case to store a full size helmet. Good value and construction of material. The directions are cumbersome but easy to follow once you lay out the pieces.
I didn't use this to display a football (haven't watched in years). I bought this to display a one of a kind collectable pistol. Fit perfect and looks magnificent. Well spent dollars. Nothing to assemble and looks amazing......
So let me set the record straight. First: All of the clips line up. The clips go on the inside of the box not the out side like many are showing pictures of the clips not lining up. Second: This stand is for Authentic helmets not replica helmets. The stand only works if you can wear the helmet. If the helmet has the black shield deterring you from wearing the helmet then the stand won’t work and the case won’t close.
My only complaint is that I didn’t feel comfortable just putting the stand in then putting the helmet on. It didn’t feel sturdy to me, so I drilled a hole through the bottom and through the stand to give it the utmost sturdiness. Other than that it’s a 5 out of 5. Definitely recommend for autographed or expensive helmets.
Great value and sturdy. Easy to assemble. Fits replica speed helmet but do not use the stand.
Great product! Even though this case is very easy to put together, I didn't follow directions and broke a couple of the included plastic rivets. I contacted customer service and they immediately responded and sent me some additional rivets even though this was completely my fault. Some of the best customer service that I have experienced. The Bart Starr Packer helmet looks amazing in this great case.
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